Last updated: 27 October 2025

Zero Proof Collective Pte Ltd (“Zero Proof Collective,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, interact with us, or use our services.

We comply with the Singapore Personal Data Protection Act 2012 (PDPA) and other applicable laws in the markets where we operate.

1. What Personal Data We Collect

We may collect the following types of personal data:

• Name, job title, and contact details (email, phone number)
• Company information if you contact us on behalf of a business
• Delivery or billing information for orders or samples
• Messages or enquiries submitted via our website
• Social media handles if you connect with us online
• Website usage data collected through cookies and analytics

We only collect data that is reasonably necessary for our business activities.

2. How We Use Your Personal Data

We use your information to:

• Respond to enquiries and provide support
• Process orders, deliveries, and partnership requests
• Share product and event updates if you opt in
• Improve our website and customer experience
• Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal data to third parties.

3. Sharing Your Personal Data

We may share your information with:

• Trusted service providers (e.g., logistics partners, website support)
• Our distribution partners in Southeast Asia when relevant
• Government authorities if required under applicable laws

These parties are required to safeguard your data and only use it for authorised purposes.

4. Cookies & Tracking Technologies

Our website may use cookies to improve functionality and analyse traffic. You can control cookie settings in your browser. Adjusting settings may affect website performance.

5. Marketing Communications

We will only send you marketing content if you:

• Subscribe to our mailing list
• Give consent through any form or digital signup

You can unsubscribe any time using the link in our emails.

6. Data Security

We take reasonable organisational and technical measures to protect your data from loss, misuse, and unauthorised access. Only authorised personnel have access to personal data.

7. Data Retention

We keep your data only as long as necessary to fulfil the purpose it was collected for or to meet legal requirements.

8. Your Rights

You may contact us to:

• Request access to your personal data
• Correct or update inaccurate information
• Withdraw consent for future use
• Request deletion of your personal data (subject to legal retention rules)

We will respond within a reasonable timeframe.

9. International Transfers

Some partners or service providers may be located outside Singapore. When data is transferred overseas, we ensure that it is adequately protected in accordance with PDPA requirements.

10. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on our website with a revised “Last updated” date.

11. Contact Us

If you have questions about this policy or how we handle your personal data, please contact us:

Zero Proof Collective Pte Ltd
Email: info@zeroproof.com.sg
Registered Office Address:
10 WOODLANDS SQUARE,
#04-53, WOODS SQUARE,
SINGAPORE 737714